Privacy Policy

1. Who we are

Caliber Land Care ("we", "us", or "our") is a lawn care and land services business located in Jacksonville, TX, serving Jacksonville and the surrounding East Texas communities. This Privacy Policy applies to information collected through our website at www.caliberlandcare.com (the "Site"), and through our contact form, phone, text, and email correspondence.

2. Information we collect

Information you provide directly

When you submit our contact form, call, text, or email us, you may share:

• Your name (first and last)
• Your email address
• Your phone number
• Your property type, city, or service area
• The service you're interested in
• Any message or details you choose to include about your property or needs

Information collected automatically

When you visit the Site, our hosting provider's web server automatically logs technical information for security and performance purposes. This may include:

• IP address
• Browser type and version
• Operating system
• Pages visited and time of visit
• Referring website (the page you came from)

This information is used in aggregate for site security, troubleshooting, and basic traffic understanding. We do not run third-party analytics or advertising trackers on the Site at this time.

3. How we use your information

We use the information you share with us only to:

• Respond to your inquiry and provide you a free estimate or service quote
• Contact you about scheduling, completing, or following up on services you've requested
• Send invoices and receipts for services rendered
• Improve our service based on the feedback and questions we receive
• Comply with legal obligations when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. When we share information

We share your information only in the limited cases described below:

Service providers

We use a small number of trusted third-party service providers to operate the Site and respond to inquiries. These providers process information only on our behalf:

• Formspree — processes contact-form submissions and forwards them to our business email. See the Formspree Privacy Policy.
• Hostinger — provides web hosting for the Site and may log technical request data as described above. See the Hostinger Privacy Policy.
• Google Fonts — serves the typefaces used on this site. When your browser loads a font from Google's CDN, your IP address may be logged by Google.

Legal requirements

We may disclose information if required by valid legal process (such as a subpoena or court order), or if we believe disclosure is necessary to protect our rights, the safety of others, or to comply with applicable law.

Business transfers

If Caliber Land Care is involved in a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. We will notify affected customers before any such transfer involves a change to this Privacy Policy.

5. Cookies and tracking

The Site uses minimal browser storage. For full details, see our Cookie Policy. In summary:

• We use a small localStorage entry to remember that you've dismissed our cookie notice, so we don't show it again on every visit.
• We do not currently use Google Analytics, Facebook Pixel, advertising trackers, or third-party marketing cookies.
• If we add analytics or marketing tools in the future, we will update this Privacy Policy and our Cookie Policy and seek consent where required by law.

6. Data retention

We keep your contact-form submissions and related correspondence only as long as needed to:

• Provide you with a quote and complete any services you request
• Maintain business records, invoices, and tax documents as required by law (typically 7 years for tax records)
• Respond to follow-up questions or warranty matters

You can request deletion of your information at any time using the contact methods below, subject to any legal record-keeping obligations.

7. Your rights

Depending on where you live, you may have specific rights regarding your personal information. These can include the right to:

• Access the information we hold about you
• Correct inaccurate information
• Delete information we no longer need to keep
• Opt out of communications from us at any time
• Withdraw consent for any processing based on consent
• File a complaint with your local data protection authority

To exercise any of these rights, email info@caliberlandcare.com or call 903-393-8879. We respond to verifiable requests within 30 days.

8. Security

We take reasonable precautions to protect your information — the Site uses HTTPS encryption end-to-end, our hosting provider maintains commercially reasonable safeguards, and we limit who within Caliber Land Care can access customer correspondence. No system is perfectly secure, however, and we can't guarantee absolute security of information transmitted over the internet.

9. Children's privacy

Our Site is intended for adults seeking lawn care and land services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Material changes will be highlighted on the Site for at least 30 days. We encourage you to review this policy periodically.

11. Contact us

Questions about this policy or how we handle your information?

Caliber Land Care
Jacksonville, TX 75766
Email: info@caliberlandcare.com
Phone / Text: 903-393-8879